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Standup TopicsWhy can’t I see a specific channel or participant when configuring?

If you can't see specific users or channels when creating or editing a standup, there are some common causes:

  • Is the channel active?: If the channel is archived, it will not show up. Only active channels appear in the list.
  • Is the user active?: If the user is disabled, they will not appear. Only active users appear in the list.
  • Is the user from another workspace?: If the user is from another workspace via Slack Connect, they will not appear in the list.
  • Is the channel private?: By default, only public channels appear to StandupWizard, however if you add StandupWizard to the private channel it will appear.

Has none of the above solved your issue? Get in touch with us and we will help you out.

Still need additional help?Get in touch with our support team